Privacy Policy
How Suite Linens collects, uses and protects your information.
Suite Linens ("we", "us", "our") operates the website suitelinens.com. This Privacy Policy explains what information we collect when you contact us or use our site, how we use it, and the choices you have. By using this site or contacting us, you agree to this policy.
1. Information We Collect
- Information you provide: when you send an inquiry, request a quote, or contact us by email, web form, WhatsApp or WeChat, you may provide your name, company, email address, phone number, country, and the details of your hotel linen and bedding requirement.
- Usage data: like most websites, our servers and basic analytics may log non-identifying technical information such as browser type, pages viewed and approximate region, used in aggregate to improve the site.
- Cookies: we may use essential and basic analytics cookies. You can disable cookies in your browser; core pages will still work.
2. How We Use Your Information
- To respond to your inquiry and prepare quotations and samples;
- To develop, produce and ship orders you place with us;
- To communicate with you about your project and our services;
- To maintain, secure and improve our website.
3. How We Share Information
We do not sell your personal information. We share it only as needed to serve you — for example with manufacturing partners, logistics/forwarding and payment providers involved in your order — and where required by law. These parties are expected to handle your data confidentially and only for the agreed purpose.
4. International Transfers
We are based in China and serve buyers worldwide. Information you send us may be processed in China and in the countries of our service providers. We take reasonable steps to protect it wherever it is processed.
5. Data Retention & Security
We keep inquiry and order records only as long as needed for the purposes above or as required by law, then delete or anonymize them. We use reasonable technical and organizational measures to protect your information, though no method of transmission over the Internet is completely secure.
6. Your Rights
You may ask us to access, correct or delete the personal information you have given us, or to stop contacting you, by emailing tony.buy@gmail.com. We will respond within a reasonable time.
7. Children
This is a business-to-business website and is not directed at children. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this policy from time to time; the "last updated" date above will change accordingly. Please review it periodically.
9. Contact
Questions about this policy? Contact Tony — Email tony.buy@gmail.com · WhatsApp/WeChat +86 186 0326 1208.